Voice Broadcasting

What is voice broadcasting?

Voice broadcasting software enables business to send pre-recorded messages to a large number of people simultaneously, usually through bulk voice calls. It has widespread use in multiple industries for marketing, political campaigns, customer service, emergency notifications, or any other case where mass messages need to be delivered quickly and effectively.

Why Enterprises Choose IVR Edge’s Call Blaster Software?

Customized Outbound IVR

The outbound IVR can be tailored to meet the unique requirements of the campaign, ensuring a customized and effective communication strategy.

Voice File Options

The flexibility to either upload voice files or generate Text-to-Speech (TTS) files ensures seamless adaptation to various content requirements.

Manage Calling Lists

Effectively manage dialing lists by uploading lists with multiple fields as per campaign, enabling comprehensive audience segmentation.

Multi-list Attachment

Increase the campaign adaptability by attaching and managing multiple calling lists at once, making it easier to reach a wider audience.

Live Agent Call Transfer

Our call blaster solution facilitates a smooth handoff to live agents for more intricate customer issues, ensuring an efficient transition when required.

DID Calling

Boost outbound dialling efficiency by implementing Direct Inward Dialing (DID), enabling seamless identification through unique numbers.

Disposition Rules

Advanced call disposition rules for both connected and not-connected calls, providing easy call categorization based on call outcomes.

DNC Management

Improve adherence to regulatory requirements by strengthening DNC management features and ensuring compliance and zero calling to do not call lists.

Calendar Management

Enhance campaign efficiency by leveraging a voice blaster integrated with an advanced calendar management system that enables precise scheduling of dial-out timings.

Multi-Language Support

Automated outbound calling allows businesses to deliver voice messages in customers’ preferred languages, enhancing communication across diverse customer segments.

Remote Monitoring

Track and optimize voice campaigns in real-time from anywhere, without being physically present at campaign locations.

API and CRM Integration

Ready connectors and customizable API integration with popular CRM systems, payment gateways, and third-party apps empowers businesses to sync data and streamline communication.

Power Dialling

Automated dialing uses advanced algorithms to deliver pre-recorded messages to large customer database, boosting agent productivity.

NLP / NLU / TTS Technology

Our voice broadcasting solution uses advanced AI-powered natural language processing (NLP), natural language understanding (NLU), and text-to-speech (TTS) technologies to efficiently deliver personalized pre-recorded voice messages to a large audience.

Call Status / Response Confirmation Report

Detailed reports offer insights on the outcome of voice campaigns, helping businesses measure effectiveness and make informed decisions for future strategies.

Scalability

Automated voice blaster lets businesses make high-volume calls simultaneously, easily scaling outreach to meet communication needs without sacrificing performance or efficiency.

Want to See How IVR Edge’s Bulk Voice Calling Software Work?

Marketing Campaigns

Enhance your marketing approach with advanced voice blaster software, allowing you to reach a broad audience efficiently. Improve your campaigns by strategically advertising your products or services and driving lead generation.

Feedback and Surveys

Enhance the feedback collection process by using outbound surveys to capture crucial customer insights and market research data. Streamline the process to gain a comprehensive understanding of your target audience.

Political Campaigns

Harness the effectiveness of our bulk voice call solution for political campaigns to directly engage with voters. Simplify the delivery of campaign messages, boost awareness, and drive voter participation.

Debt Collection

Upgrade your debt collection process with automated outbound dialing. Reach out to debtors with payment reminders and due dates, enhancing recovery rates while maintaining positive relationships.

Payment Reminders

Automated payment reminders ensure prompt and regular communication with customers, informing them of upcoming bills, subscription renewals, or overdue balances. This helps minimize the risk of accidental unintentional delays.

Educational Institutions

Improve communication between parents and teachers in educational institutions with a top-tier voice broadcasting service. This system can be used to send exam reminders and share important announcements effectively.

Appointment Intimation

Deliver personalized reminders for services such as salons, beauty, financial, and legal appointments to confirm bookings and minimize no-shows. This proactive strategy improves adherence to scheduled events.

Improved Engagement

Use personalized automated messages to elevate customer satisfaction. Build brand loyalty with timely, relevant, and consistent interactions that leave a lasting positive impression.

Proactive Reminders

Automatically send reminders for bills, appointments, and events to boost engagement and minimize missed deadlines.

Scale your Business

Scale your business effortlessly with our system’s flexibility, handling increased call volumes and evolving communication needs seamlessly.

Cost-Effective with High ROI

Save money and boost your returns with our budget-friendly voice broadcasting service, delivering real value without straining your finances.

Increased Reach and Improved Efficiency

Reach more customers quickly and efficiently with simultaneous calls, reducing manual tasks and allowing teams to focus on service quality.

Consistent Communication

Ensure timely updates to reduce confusion and conflicts, fostering consistent communication and improving efficiency and customer satisfaction.

Optimize Resource Allocation

Automated phone number dialing streamlines communication, reduces manual effort, and boosts resource efficiency for improved productivity.

Enhanced Customer Service

Boost Customer Service with automated outbound calling solution, integrated with self-service IVRs. This enhances communication efficiency and improves customer satisfaction.

Reporting and Analytics

Access detailed reports to understand customer trends and campaign performance, helping you improve services and make data-driven decisions.

Secure

Revolutionize connections with secure and reliable solutions

Scalable

Multiply your business on the same platform as per requirements

Reliable

A reliable cloud telephony solution backed with high uptime availability

Multi Channel Platform

Unique and robust platform for every communication channel

Customization

Quick customization as per process needs for deployment on cloud

Unhindered Support

24 x 7 Support services to operate and manage business effectively

Frequently Asked Questions

What is an automated outbound dialer?

It allows businesses to make simultaneous bulk voice calls to their target audience and prospects without human intervention.

How does voice broadcasting software differ from IVR?

The abbreviation AOD or AOC or OBD or Robo Calling are synonyms used for automated calling systems, whereas IVR stands for Interactive Voice Response. Voice blaster is generally used to communicate with customers through prerecorded voice calls. The term IVR is used in inbound service where the user calls a number and is able to receive information to his queries. In order to interact with customers and collect their inputs a self-service IVR can also be implemented in an inbound service. To interact with clients, you can combine the IVR service with the outbound service.

How can businesses measure the effectiveness of automated voice campaigns?

Voice broadcasting software typically provides real-time analytics and reporting, allowing businesses to track call completion rates, response rates, and other metrics to measure the effectiveness of their voice campaigns.

What factors should you consider when selecting an auto dialer?

Some of the critical factors to consider when selecting the right auto dialer software are third-party software integrations, APIs, data privacy, platform scalability, customer support, and others. Above all, always select an automatic dialer capable of meeting your business objectives.